Returns & Exchanges
At Fancyleds, we want you to be completely satisfied with your immersive lighting setup. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Package Your Gear
Place the product in its original packaging, ensuring all LED strips, sync boxes, and power cables are included and securely protected.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the hardware for functionality, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing